Question: The Windows/ and Mac/ directories are empty

macOS Monterey or Ventura are simply deleting the .pkg installer.

Some macOS versions delete .pkg in ZIP files before you can see them. This has been fixed in recent macOS such as Sonoma.

If you see the issue:

  • Step 1: Copy the plug-in ZIP file from your Downloads directory to your Desktop.

  • Step 2: Double-click to unzip the archive on your Desktop.

  • Step 3: Go to the Mac folder, this time it will have a .pkg installer. Run it.

Question: How do I install Auburn Sounds plug-ins

 

See all support answers.

Not finding your issue? Send email to [email protected] or if you have a lot of time to waste, try the Support Text Adventure.