Question: I'm a customer. How to download the latest plug-ins?

This page explains how to get all versions of Auburn Sounds plug-ins, for FULL customers. If you are a FREE user, please see that page instead.

I purchased after March 14th 2017 (likely)

You purchased (or were offered) plug-ins on our reseller website itch.io.

Two possibilities:

I purchased before March 14th 2017 (unlikely)

You purchased (or were offered) plug-ins on https://gumroad.com/

  • Then you might have received an email from itch.io with your new download key. This email has a link to get access to your purchase. Search your inbox.

  • If you haven't received, or can't find, such an email: please contact us at [email protected]. We'll give you your new license.

  • Claim the license by creating an account on itch.io. This way you will have access to future updates through https://itch.io/my-purchases.

Alternatively:

  • Find the email you received from Gumroad at the time of purchase time. This email has "You bought X" in your language in the topic.

  • Click on the "See the Product" link.

If you purchased our products with one of our resellers:

Question: Where may I find older versions?

 

See all other support answers.
Your problem isn't properly answered by this FAQ? Contact us at [email protected] or if you have a lot of time to waste, try the Support Text Adventure.